Paramus, NJ · Restaurant Equipment Repair
True Repair in Paramus
True Commercial Equipment Specialist
True Manufacturing builds the reach-in refrigerators, freezers and prep tables found in the majority of American restaurant kitchens. Their hydrocarbon-refrigerant cabinets are known for heavy-duty compressors, thick foamed-in-place insulation and self-closing doors built for a line that opens hundreds of times a shift.
- Rating
- 4.9★ (412)
- Response
- Same-day / 24-7
- Warranty
- 90-Day Parts & Labor Warranty
- Focus
- Commercial Only
Serving Paramus
True Commercial Equipment Specialist
The short answer
True Repair in Paramus typically runs $250–$900 — the $125 diagnostic is credited toward the repair. Most jobs finish same-day in one visit with genuine OEM parts, backed by a 90-Day Parts & Labor Warranty. For down equipment we run 24/7 emergency service. Call (914) 350-6776.
Restaurant kitchens are brutal on refrigeration: airborne grease, flour and sugar coat the condenser, high ambient heat over the line makes the compressor work harder, and doors open constantly. That combination means True cabinets in a working kitchen need condenser cleaning far more often than a spec sheet suggests — monthly, not annually. We build that into every service call, and flag the wear that leads to a repeat warm-box before it strands you mid-service or in front of a health inspector.
Why Choose Us
- Trained on True R290 hydrocarbon sealed systems
- OEM True compressors, fan motors, controllers and gaskets stocked on the truck
- NSF food-safe temperature verified before we leave
- Down-cooler calls treated as same-day emergencies
- Straight repair-vs-replace advice with a firm quote
- 90-day parts & labor warranty on every repair
Maintenance Tips
- Brush and vacuum the condenser coil every 30 days — grease and flour dust are the number-one cause of warm-box calls
- Wipe and inspect door gaskets weekly; a torn gasket ices the coil and spikes the power bill
- Keep the condensate drain clear so water doesn't pool under the deck
- Don't overfill prep-table pans above the rail line or the top food warms
- Leave 6 inches of clearance around the compressor deck for airflow
- Log box temperatures twice a shift so a slow drift is caught before inventory is lost
Spec sheet
| Service | True Repair |
|---|---|
| Turnaround | Same-day; 24/7 emergency |
| Diagnostic | $125 — credited to the repair |
| Warranty | 90-Day Parts & Labor Warranty |
| Most common fault | Diagnosed on site |
| Serving | Paramus, Hackensack, Ridgewood, Fair Lawn, Rutherford & Bergen County |
What repairs cost
Straight pricing, no surprises.
These are typical all-in market ranges for parts and labor on commercial kitchen equipment across Paramus and Bergen County. Your exact price is quoted on site after diagnosis — the $125 service call is credited toward the repair when you proceed.
| Repair | Typical range |
|---|---|
| Diagnostic / service call | $95–$165 |
| Commercial reach-in / prep-table repair | $250–$900 |
| Control board / electronics | $350–$900 |
| Door gasket / seal replacement | $150–$550 |
Ranges are estimates for reference, not a quote. Genuine OEM parts · 90-Day Parts & Labor Warranty.
How a call goes
One tech. Fast. Back in service.
- 01
Call dispatch
Reach a real person at (914) 350-6776 — down equipment gets priority, day or night.
- 02
Diagnose under load
We test the actual failing part — sealed system, gas control, booster, water system — not guess-and-swap.
- 03
Fix with genuine parts
Common commercial parts ride on the truck, so most repairs finish in a single visit.
- 04
Verified & warrantied
We confirm safe temperature, sanitizing or ignition, back it with a 90-Day Parts & Labor Warranty, and leave the kitchen clean.
Answers
Frequently asked questions
My True reach-in is running constantly but the box is warm — what's wrong?
In a busy Bergen County kitchen this is almost always a dirty condenser or an iced evaporator, not a dead compressor. Grease and flour build a felt mat across the condenser coil, head pressure climbs, and the unit runs nonstop without pulling temperature. A failed defrost cycle or a torn gasket does the same by icing the evaporator. We clean and test the sealed system, replace the failed part, and confirm the box holds 38°F under load — usually same-day.
Do you service the newer R290 hydrocarbon True units?
Yes. Most True cabinets built in the last several years use R290 (propane) refrigerant, which is efficient but flammable and requires a technician trained and equipped for hydrocarbon sealed-system work. We follow the correct evacuation, leak-check and charge procedure and use OEM components rated for R290.
My True prep table keeps the base cold but the top rail food is warming up. Is that a health-code problem?
It is — pan food above 41°F on the rail is a common inspection violation. The cause is usually blocked rail airflow, an overfilled pan sitting too proud of the well, a weak evaporator fan, or a drain backing up under the rail. We restore proper cold-air flow across the rail and verify pan temperatures so you pass inspection.
How fast can you get a down True cooler back up before service?
We prioritize down refrigeration as an emergency because spoiling inventory costs more every hour. Call early and we carry the common True fan motors, gaskets, start components and controllers on the truck, so most warm-box repairs finish in a single same-day visit across Paramus and Bergen County.
Is it worth repairing an older True reach-in or should we replace it?
True cabinets are built to be rebuilt. A new compressor, evaporator or full gasket set on a solid stainless box is almost always far cheaper than a $3,000–$6,000 replacement, and the insulation and shell outlast the components. We give you a straight repair-vs-replace answer on site with a firm quote.
Verified reviews
Rated 4.9★ by Paramus restaurant operators
412 verified reviews
“Outstanding True repair service! The technician was very knowledgeable about True appliances and fixed our reach-in refrigerators quickly. Highly recommended!”
“Our True reach-in on the sauté line died at 4pm on a Friday with the box full of prep. They were here within the hour, found a fouled condenser and a bad fan motor, and had us cold again before the dinner rush. We didn't lose a single pan of inventory. This is exactly the response a restaurant needs.”
“Our reach-in freezer failed the night before a 300-person event with all the product staged inside. They came out at 6am, found a sealed-system issue, and got it holding before anything thawed. They saved the event. This is the number every catering operation should have posted by the phone.”
“Got the call from my closing manager that the walk-in was warming. Called their emergency line at 11pm and a tech was on the roof by midnight — the condensing unit had a failed contactor. He had the part on the truck. They understand that a down walk-in is thousands of dollars on the clock. Worth every penny of the after-hours rate.”
Across Paramus, Hackensack, Ridgewood, Fair Lawn, Rutherford and the wider Bergen County restaurant scene, Paramus Commercial Appliance Repair is the team operators call when a true repair needs a commercial specialist rather than a generalist. We diagnose the actual fault under load — not guess-and-swap — carry genuine OEM parts on the truck for most Paramus visits, and back every repair with a 90-Day Parts & Labor Warranty. Downtime is lost revenue, so we run 24/7 emergency service and flag the wear that leads to repeat failures before it strands you mid-service or in front of a health inspector. Call (914) 350-6776 for same-day and emergency service.
4.9★ · Paramus & Bergen County · 24/7 Emergency
Need True Repair in Paramus?
Call (914) 350-6776 for same-day & 24/7 emergency service in Paramus.